English—Creative Writing B.A., Washburn University, Topeka, KS 2007 - 2011
Assistant Manager - Top City Music - Topeka, KS
Assist customers with their retail needs and answer any questions they have in regards to our products. Manage sales, inventory, and orders. Work with music instructors to handle scheduling. Keep the store clean and organized. Assist with some social media marketing and web development. Troubleshoot problems with equipment and make repairs. Lead the School of Rock students in their weekly rehearsal. 2020 - 2020
Marketing & Communications Coordinator - Child Care Aware of America - Topeka, KS
Develop and follow agency marketing and communications strategy. Design, develop, and maintain website. Regularly monitor online and social media presence. Design and disburse advertising materials, newsletters, marketing collateral, business cards, and promotional items. Provide general writing and editing support. Plan and organize events. Add classes into Blackbaud system. Communicate with donors. 2019 - 2020
Customer Relations Analyst - Industrial Maintenance, Inc., Topeka, KS
Develop multi-company marketing and communications strategy. Redesign and modernize logos and brand image for five companies. Design, develop, and maintain websites for four companies, one of which (Vulkan Steel Manufacturing) was wholly conceptualized by me from the ground up - giving me a chance to control branding from the very start. Regularly monitor online presence and user experience using Google Analytics and customer feedback. Design and disburse advertising materials, marketing collateral, business cards, and promotional items. Provide general writing and editing support. Integral member of two company restructurings; responsible for providing support to new personnel and fresh ideas to management. Lead marketing meetings and brainstorming sessions. 2018 - 2019
Office Manager; Online Marketing & Communications - Harris Fabrication, Topeka, KS
Oversee company-wide marketing, communications, and project management. Developed Harris Fabrication’s website and brand image. Regularly monitor online presence and user experience using tools like Google Analytics, AdSense, Survey Monkey, and MailChimp. Keep online content fresh and engaging while keeping consistent with brand “look and feel.” Design and disburse advertising materials and marketing collateral. Provide general writing and editing support. Manage project archival and order generation, billing, and shipping procedures. Implement quality and safety policies and procedures. Manage workflow and supervise drafting personnel. 2015 - 2018
Payroll Technician, Marketing Coordinator - Ernest-Spencer Metals, Meriden, KS
Use MIETrak attendance program to audit employee hours for payroll. Provide accounting officers and human resources with daily reports documenting employee production and overhead hours, attendance tracking, and scan clock accuracy as it relates to work orders. Oversee new marketing strategies to engage new and current customer interest and communication. Design and implement advertising materials, update social media and website material, and provide general writing and editing support. Write and edit technical pieces for various applications. Keep our e-mail campaign’s customer subscription database up to date and help formulate strategies to increase membership and subscriber feedback. 2012 - 2015
Groundskeeper - Topeka Country Club, Topeka, KS
Maintain the golf course: mow rough, dispose of trash, weed eat, blow leaves, perform light maintenance and servicing, mulch leaves, housekeeping, complete sod work, and plant and water in the greenhouse. 2011 - 2012
Intern - Live Music Institute, Topeka, KS
Marketing duties: Manage the creation of fliers, social media marketing, and word-of-mouth advertising for various events, sales, and promotions. Organize songwriting workshops and summer music programs. Teaching duties: assist students in learning how to read, write, and play music on the guitar. 2008 - 2011
Microsoft Office—Excel, Word, PowerPoint, Outlook • Microsoft Windows Systems • Mac OS and iOS • QuickBooks • HTML • Adobe Creative Cloud—Photoshop, Illustrator, Acrobat, InDesign, Premiere Pro • MailChimp & Constant Contact subscriber database & campaigns • HostBaby & WIX—template based website building • Social networking (Facebook/Instagram/Twitter/YouTube) and Google Analytics/SEO • Photography and videography/editing.
Experienced in writing short stories, poetry, memoir/biographies, press releases, feature articles, and leads. Well-versed in proofreading, editing, and selecting pieces for publication as demonstrated by my involvement as a fiction editor of Inscape—the literary journal of Washburn University. Well-developed command of the English language and some experience with speaking and writing Spanish. Able to write in a variety of literary styles and capable of writing for news, business, technical, online, and sales.
Professional references and letter of recommendation available upon request.